Email Support
If you have non-urgent questions or prefer written communication, you can always reach out to us via email. Our support team is quick to respond, usually within 24 hours. Email support is ideal for queries regarding account details, transaction history, or any other detailed information.
- Email Address: [email protected]
- Response Time: Typically within 24 hours
- Best For: Detailed inquiries, account-related issues, and documentation requests
For more complex issues, please provide all relevant details in your email to help us assist you more effectively.
Phone Support
For more immediate assistance, feel free to contact us via phone. Our customer support representatives are available to help with any questions or issues you might encounter, from account problems to technical difficulties with the app. We recommend phone support if you need a fast response or real-time assistance.
- Phone Number: +1-800-VIVI-CASINO
- Hours of Operation: 24/7
- Best For: Urgent issues, immediate assistance, real-time troubleshooting
Live Chat Support
For the fastest way to resolve your queries, our Live Chat Support is available directly through the Vivi Casino app and website. You can instantly connect with a support agent, who will assist you in real-time. Live chat is the best option for quick questions, technical issues, or general inquiries that need instant solutions.
- Live Chat Access: Available via the Vivi Casino app or website
- Operating Hours: 24/7
- Best For: Immediate responses, quick queries, real-time troubleshooting
Our live chat agents are ready to provide you with instant solutions or escalate the issue to the appropriate department when necessary.
Mobile App Support
Our mobile app also comes equipped with integrated support options. Whether you’re using the Vivi app for sports betting or playing casino games, you can access help without leaving the app. The app includes a support section with FAQs, live chat, and links to email and phone support.
- Mobile Support Access: Directly within the Vivi app
- Available For: Android and iOS users
- Best For: On-the-go assistance, mobile app-related queries
Through the app, you can report issues, ask questions, and access guides for common problems without having to log into the website.